Legal

Terms of Service

Seacoast RVIP LLC  ·  Last updated: April 2, 2025

Summary: By booking with Seacoast RVIP LLC, you agree to these terms. Key points: all rides are pre-arranged (no on-demand); cancellations within 12 hours of pickup are non-refundable; no smoking or illegal substances in vehicles; passengers are responsible for vehicle damage.
Section 01
Acceptance of Terms

By submitting a booking request through this website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not submit a booking. These Terms apply to all clients, passengers, and visitors of seacoastrvip.com.

Section 02
Our Service

Seacoast RVIP LLC provides pre-arranged, reservation-only black car transportation in the NH Seacoast area and surrounding regions, including airport transfers, evening outings, and casino runs. All rides must be booked in advance. We do not offer on-demand or street-hail transportation.

Section 03
Reservations and Confirmation

A reservation is not confirmed until you receive a written confirmation from us by email or text. You are responsible for ensuring all booking details — pickup time, location, destination, and passenger count — are accurate at the time of submission.

Change requests must be made at least 24 hours before your scheduled pickup and are subject to availability.

Section 04
Pricing and Payment

All fares are flat-rate and confirmed at the time of booking. We do not charge surge pricing. Payment is accepted by credit card (Square) and Venmo. Full payment is due at or before the time of service unless a deposit arrangement has been agreed upon in writing.

Additional charges may apply for extended wait times, vehicle cleaning caused by a passenger, or tolls and airport fees not included in your quoted fare.

Section 05
Cancellation and Refund Policy
24 or more hours before pickup — Full refund of any deposit paid.
⚠️
12 to 24 hours before pickup — 50% of the confirmed fare is due as a cancellation fee.
Less than 12 hours before pickup — 100% of the confirmed fare is due. No refund.
No-show — If you are not at the pickup location within 15 minutes of your scheduled time and we have not been notified, the ride is considered a no-show and 100% of the fare is due.
Cancellation by Seacoast RVIP LLC — If we must cancel your confirmed booking, you will receive a full refund of any amount paid.
Section 06
Passenger Conduct

All passengers agree to behave in a safe, respectful, and lawful manner. The following apply to every ride:

  • Passenger count may not exceed the vehicle's seating capacity.
  • Smoking, vaping, and tobacco use are strictly prohibited in all vehicles.
  • Open containers of alcohol are not permitted unless expressly allowed under applicable law.
  • No illegal substances or hazardous materials are permitted in the vehicle.
  • You are responsible for the conduct of all passengers in your party. Any damage to the vehicle caused by you or your guests will be charged to you.
  • Our driver has the right to end a ride at any time if any passenger's behavior poses a safety concern. No refund will be issued in that event.
Section 07
Timeliness

We make every effort to arrive on time. However, we are not liable for delays caused by traffic, weather, road conditions, vehicle issues, or other circumstances beyond our control. We strongly recommend booking airport rides with sufficient lead time. We are not responsible for missed flights or other time-sensitive engagements resulting from delays outside our control.

Section 08
Lost or Damaged Property

We are not responsible for personal items left in our vehicles. If you believe you left an item, contact us promptly and we will make reasonable efforts to recover it. We provide no guarantee of recovery. Any damage to our vehicle caused by you or your guests will be assessed and billed to you directly.

Section 09
Limitation of Liability

To the maximum extent permitted by law, Seacoast RVIP LLC's total liability for any claim related to your ride shall not exceed the fare paid for that specific ride. We are not liable for indirect, consequential, or incidental damages. Drivers are independent contractors, not employees of Seacoast RVIP LLC.

Section 10
Privacy

We collect your name, phone number, email address, and ride details solely to provide our services and communicate with you. We do not sell your information to third parties. Booking data is retained for accounting and tax compliance purposes.

Section 11
Governing Law

These Terms are governed by the laws of the State of New Hampshire. Any disputes shall be resolved in the courts of Rockingham County, New Hampshire.

Section 12
Updates to These Terms

We may update these Terms at any time. The current version will always be posted at seacoastrvip.com. Continued use of our services after any update constitutes your acceptance of the revised Terms.

Questions?
Seacoast RVIP LLC
(978) 255-3140 info@seacoastrvip.com seacoastrvip.com
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